Gainsight Alternatives in 2026

Zendesk

Transform customer and employee service with Zendesk AI Agents, trusted by over 200,000 companies. Deliver fast, personalized support across various channels, including chat, email, and voice, while leveraging AI for efficient service management.

Qualtrics

Qualtrics is a leading experience management software that modernizes how organizations listen to customers, analyze feedback, and resolve pain points.

Freshdesk

Freshdesk is an AI-powered customer service solution designed to enhance agent productivity and deliver seamless customer experiences. It offers a central workspace for faster resolutions and automates routine tasks with AI agents, ensuring efficient support.

Freshdesk

Modern helpdesk software with AI.

Qualtrics

Qualtrics is the leading Experience Management software that transforms customer feedback into actionable insights to drive growth and improve experiences.

ChurnZero

ChurnZero is a customer growth software that leverages AI Agents to enhance customer success, automate tasks, and drive revenue. It empowers teams to focus on relationships and strategy by managing customer interactions proactively and efficiently.

Vitally

Vitally is an all-in-one Customer Success Platform that provides clarity, automation, and AI-driven insights to enhance team productivity and drive customer outcomes at scale, utilizing real-time data for actionable insights.

TINYpulse

TINYpulse by WebMD Health Services is an innovative employee feedback and engagement software solution designed to improve workplace culture through feedback, recognition programs, and actionable insights, ultimately enhancing employee retention and performance.

Totango

Totango is an agile Customer Success Software that enables SaaS companies to design, run, measure, and scale their customer journey, focusing on retention and growth through predictive revenue intelligence and customer management solutions.

Custify

Custify's customer success software empowers CS teams to reduce churn, enhance onboarding, and drive SaaS growth through a smart platform. It consolidates customer data, automates workflows, and helps turn customers into advocates.