Freshdesk Alternatives in 2026

Zendesk

Transform customer and employee service with Zendesk AI Agents, trusted by over 200,000 companies. Deliver fast, personalized support across various channels, including chat, email, and voice, while leveraging AI for efficient service management.

Help Scout

Help Scout's shared inbox, help center, and live chat software provide teams with AI and people-powered tools to manage customer communications effectively, ensuring a personal touch while scaling support.

Intercom

Intercom is the AI customer service company that offers a seamless customer service suite, delivering faster response times and efficient agents, while providing a consolidated view of customer interactions.

Zoho Desk

Zoho Desk is an online customer service help desk software designed to enhance customer happiness, empower agents, and support businesses of all sizes. It offers AI-powered tools for efficient service across various channels and languages.

Help Scout

Help Scout's shared inbox, help center, and live chat software equip teams to manage customer communications effectively, blending AI and human support to enhance customer interactions while automating routine requests.

Zoho Desk

Zoho Desk is an online customer service help desk software designed for happier customers and empowered agents. It offers AI-powered tools, omnichannel support, and customizable features to enhance service efficiency across various industries.