Heap

Heap is the only digital insights platform that provides a comprehensive view of user behavior on your site, revealing the "unknown unknowns" that other tools miss. It enables businesses to gain a complete understanding of their customers’ digital journeys, facilitating improvements in conversion, retention, and overall customer satisfaction.

Key features of Heap include CoPilot, which simplifies analytics for users of all experience levels, and Product Analytics, which tracks both known and unknown user behaviors. With a single snippet of code, Heap captures the entire digital experience of every user across all platforms without requiring engineering resources. The platform also offers advanced data science capabilities that identify key moments of friction and opportunity, providing insights into user behaviors that may not have been previously monitored.

Heap is designed for over 10,000 companies looking to enhance their understanding of customer journeys, improve conversion rates, and deliver exceptional user experiences. The main benefits include increased adoption, higher conversion rates, and substantial cost savings, making it an invaluable tool for data-driven decision-making.