Eloquent AI

Eloquent AI is the mission control engine designed for reliable AI agents, specifically built for financial services. It automates up to 96% of complex, regulated customer operations with its AI Operator, enabling compliant and reliable service at scale without the need for engineering or APIs. The AI Operator learns by observing existing standard operating procedures (SOPs) and team actions, facilitating end-to-end automation.

One of its key features, Fixer, is the first enterprise-grade AI agent that autonomously resolves customer inquiries, delivering human-quality support at scale. Unlike traditional chatbots, Fixer not only answers questions but also takes action, such as updating CRMs and processing refunds, all while ensuring enterprise-grade security.

The target audience for Eloquent AI includes businesses in the financial services sector looking to enhance customer support and operational efficiency. The main benefits include reducing live agent workload, increasing efficiency, and improving first-contact resolution, ultimately leading to enhanced customer satisfaction and significant cost savings.